Privacy Policy

Welcome to Zuku Trading’s (“Zuku” “we” “us”) website www.zuku.com.au (the “Site”). The following basic terms and conditions govern the use of this website. 

Zuku Trading values its customers and respects your privacy. This Privacy Policy discloses our information gathering and dissemination practices for the information collected through the store and websites operated by us, including the websites located at www.zuku.com.au and www.blog.zuku.com.au. We encourage you to read this Privacy Policy before using this Site. Your use of this Site signifies that you agree with all of the terms and conditions of this Privacy Policy, so please do not use this Site if you disagree with any part of this Privacy Policy. 

Personally Identifiable Information

We may collect personally identifiable information from you (including, without limitation, your name, billing address, shipping address, email address and phone number) when you provide it to us such as when you create an account, place an order, enter a promotion, sign-up for a newsletter, participate in a survey, contact customer service or otherwise interact with us. We may also maintain a record of the purchases you make with us.

We may use your personally identifiable information in the following ways:

  • - To process and fulfil your order and to send you emails to confirm your order status and shipment;
  • - To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests and other    promotions;
  • - To administer and fulfil our contests and other promotions;
  • - To enhance your shopping experience;
  • - To analyse trends and statistics;
  • - To protect the security or integrity of our websites and business;
  • - To contact you if necessary.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Zuku Trading. Each time we contact you, you will have the opportunity to “unsubscribe” and you can also request to be removed from our contact list at any time. 

Updating Account Information

Please visit the My Account section of our website here  to update your personal information. You can review and change certain personally identifiable information related to your use of this Site (such as your name and contact information). To access your information at this Site, simply sign in to your account using your login and password, and you will be able to edit your personally identifiable information in your account profile.

Alternatively, if you do not have an account you can also ask us to update your personally identifiable information by contacting us. Any request to update your personal information may take up to 5 days for your email request and up to 10 days for your postal mail request.